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icon6.gif  Re: pruning private messages [message #162227 is a reply to message #162224] Sat, 10 April 2010 04:23 Go to previous messageGo to previous message
The Witcher is currently offline  The Witcher   United States
Messages: 675
Registered: May 2009
Location: USA
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That's a sticky wicket ain't it, users can get awful cantankerous when they think Admins are messing with their PM's (in some ways I agree in others I don't) either way it is a touchy and delicate subject.

On the one hand you need to respect the users privacy, yet on the other hand not all users respect the privacy of others (Abusing PM's in various ways), and you really don't know which users all these PM's are going to or from. And it is most likely just users not deleting old messages.

However it has been my experience that some users register yet never or seldom post publicly. Yet PM prolifically (again for a variety of reasons, such as gossip or undermining the forum).

Version 3.0.1RC1 allows the admin to review selected "sent' PM's for spammers using PM's to send their spam to other users, but that might well be a laborious and time consuming process (member list> user>edit>Private messages at the bottom of the screen); this would allow you to delete certain sent messages from all mailboxes (I would delete the oldest 1st, I just checked one of my moderators accounts and it still had messages from Jan 2007 through yesterday including messages from a user who has been deceased for 2 years, so as an example I would just delete the oldest ones)

Personally I would use the announcement manager on all forums (or global E-mail) to ask/tell members to delete their excess messages on their own as part of forum maintenance/upgrade and hope for their voluntary compliance.

If that does not work to reduce the number of PM's you might try a different approach (WARNING) I don't know if this would actually work or not But I believe it would, hopefully naudefj will know more but you could try it and let us know..

First compress, re-index and do a forum consistency, make a data dump and save it (just in case)

Second drastically reduce the allowed size of PM folders or turn them off altogether, then repeat the first step and see if the messages are gone.

If I understand the workings of the forums correctly excess PM's above the set limit will be removed in the process hopefully leaving just the most current ones.

(Removing or deleting forums work on a 1st in last out order and I have no idea if that works the same way with PM's or not).

If that fails you still have the option of restoring the data dump.


"I'm a Witcher, I solve human problems; not always using a sword!"

[Updated on: Sat, 10 April 2010 09:18]

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