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Re: PHP code for automated tracking [message #171141 is a reply to message #171140] Mon, 27 December 2010 16:58 Go to previous messageGo to previous message
The Natural Philosoph is currently offline  The Natural Philosoph
Messages: 993
Registered: September 2010
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nbarnard wrote:
> I am looking for a php/mysql program that will automatically send an
> email to the user acknowledging the request and to an agent based on
> one of many categories in their profile and the users profiles
> (previously created). The email should have an option for the agent to
> accept or decline the request and then an email sent to the next agent
> in the cue. It is very much like a ticket tracker, but automated
> transfers.
>
> Please feel free to ask more questions. Thank you.

Is this to be generated on a timed basis, or by a users doing something
on a web site?

If the former, php would not be my first choice.
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