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Re: FUDforum 2.7.5RC2 [message #31839 is a reply to message #31838]

Sat, 20 May 2006 01:39

BobB

Messages: 165
Registered: April 2005
Location: Tucson, AZ

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Senior Member

JamesS wrote on Fri, 19 May 2006 18:21

It also makes better UI sense. When you want to know something about a feature of something like Word you don't click on the "FAQ" menu do you?

No, because there isn't one.

To me, FAQ and Help are two different things with different meanings. Help implies a set of instructions or tips for use, while FAQ implies exactly what it is, answers to Frequently Asked Questions. As I said in my first post on this, I wrote my own Help file which is actually a Help file. A FAQ by any other name is still a FAQ. Calling it something else is misleading, in my opinion. Won't this cause confusion rather than alleviate it? Experience users know the difference. What about them, the majority of users?

Wouldn't it be better to add a Help file instead of calling a FAQ a Help file? If someone want to know how to use the forum, they'd go to the Help file. If they have questions, they go to the FAQ.

Another thing I've done was to create a "Web Forum How-To" forum. It has topics on the basics of forum use, like posting, replying, quoting, uploading files, attachments, etc. Then, if something new comes up, it's very easy for me to add a topic. If someone has a problem that's addressed in that forum, I just point them to it. Works great for me.

[Updated on: Sat, 20 May 2006 02:15]

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[Message index]

		FUDforum 2.7.5RC2 By: Ilia on Tue, 16 May 2006 13:03
		Re: FUDforum 2.7.5RC2 By: BobB on Wed, 17 May 2006 04:20
		Re: FUDforum 2.7.5RC2 By: naudefj on Wed, 17 May 2006 05:52
		Re: FUDforum 2.7.5RC2 By: BobB on Thu, 18 May 2006 01:17
		Re: FUDforum 2.7.5RC2 By: JamesS on Thu, 18 May 2006 18:26
		Re: FUDforum 2.7.5RC2 By: BobB on Thu, 18 May 2006 18:59
		Re: FUDforum 2.7.5RC2 By: prodos on Sat, 20 May 2006 00:29
		Re: FUDforum 2.7.5RC2 By: BobB on Sat, 20 May 2006 01:11
		Re: FUDforum 2.7.5RC2 By: JamesS on Sat, 20 May 2006 01:21
		Re: FUDforum 2.7.5RC2 By: BobB on Sat, 20 May 2006 01:39
		Re: FUDforum 2.7.5RC2 By: BobB on Sat, 20 May 2006 02:22
		Re: FUDforum 2.7.5RC2 By: BobB on Sat, 20 May 2006 03:23
		Re: FUDforum 2.7.5RC2 By: BobB on Sat, 20 May 2006 03:55
		Re: FUDforum 2.7.5RC2 By: JamesS on Sat, 20 May 2006 04:06
		Re: FUDforum 2.7.5RC2 By: BobB on Sat, 20 May 2006 04:16
		Re: FUDforum 2.7.5RC2 By: geekmug on Mon, 22 May 2006 17:48
		Re: FUDforum 2.7.5RC2 By: naudefj on Mon, 22 May 2006 18:03
		Re: FUDforum 2.7.5RC2 By: BobB on Mon, 22 May 2006 20:26
		Re: FUDforum 2.7.5RC2 By: naudefj on Mon, 22 May 2006 20:56
		Re: FUDforum 2.7.5RC2 By: Ilia on Tue, 23 May 2006 20:50

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