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Subscription to private forums [message #5643] Wed, 11 September 2002 16:14 Go to next message
smeghead is currently offline  smeghead   Canada
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Hi all,

I have subscription/email notification working fine for regular forums, but it seems that forums on my site that have a limited membership do not send out notifications for new topics if someone subscribes to them. Is there a bug here or am I doing something wrong?

I'm running FUD 2.3.0 on RedHat 7.3 with MySQL on a private (intranet) site.

Thanks in advance.
Re: Subscription to private forums [message #5645 is a reply to message #5643] Wed, 11 September 2002 16:43 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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I assume that when you refer to forums with limited membership you are talking about forums which only certain users are allowed to access. And the access in granted via the group manager, is this correct?

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Re: Subscription to private forums [message #5650 is a reply to message #5643] Wed, 11 September 2002 18:06 Go to previous messageGo to next message
smeghead is currently offline  smeghead   Canada
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Yes that's correct.

When one of the users specified as having access in the group manager tries to subscribe to the forum, they get no email notification when a new topic is posted Sad
Re: Subscription to private forums [message #5662 is a reply to message #5650] Wed, 11 September 2002 20:36 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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Aight, I'll look into this problem and get back to you.

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Re: Subscription to private forums [message #5747 is a reply to message #5662] Tue, 17 September 2002 18:04 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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I've tested this bug and cannot replicate it. You can however do a small test of your own.
Register a test user on your forum and grant that user access to one of your private forums. Then have that user subscribe to any topic inside that forum. Then as another user post a message inside that same topic. If all works the test user should've recieve an email notification about new message.

If this test does work then the 'problem' is actually intended behaviour. What it means, is that the users who do not recieve notifications do not recieve them for another reason. That reason being that they have previous unread messages that they have not read and are subscribed to and in order not to swamp them with emails the forum does not send another email notification.


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Re: Subscription to private forums [message #5753 is a reply to message #5650] Wed, 18 September 2002 07:16 Go to previous messageGo to next message
smike is currently offline  smike   Germany
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smeghead wrote on Wed, 11 September 2002 20:06

When one of the users specified as having access in the group manager tries to subscribe to the forum, they get no email notification when a new topic is posted Sad


I noticed the same behavior for some users and reported this "bug" some times ago. See: Admins don't receive ForumMails
(Forum 2.3.1 and also former versions)
Re: Subscription to private forums [message #5756 is a reply to message #5753] Wed, 18 September 2002 11:50 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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Like I said, try the test I've shown in my previous message and see if you get the lack of notification problem. Otherwise the reason for lack of email is because the user had recieved a notification about a topic and did not read that topic, so the notification system withholds any further notifications.

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Re: Subscription to private forums [message #5814 is a reply to message #5756] Tue, 24 September 2002 10:04 Go to previous messageGo to next message
sdefranc is currently offline  sdefranc   Australia
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prottoss wrote on Wed, 18 September 2002 21:50

Like I said, try the test I've shown in my previous message and see if you get the lack of notification problem. Otherwise the reason for lack of email is because the user had recieved a notification about a topic and did not read that topic, so the notification system withholds any further notifications.


That explains a lot of things Rolling Eyes is there any way to turn this behaviour off? (currently running 2.3.1).

thanks
sam
Re: Subscription to private forums [message #5816 is a reply to message #5814] Tue, 24 September 2002 11:56 Go to previous message
Ilia is currently offline  Ilia   Canada
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No there is not, unless you go and modify the notification handling source code.

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