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PHP code for automated tracking [message #171140] Mon, 27 December 2010 16:18 Go to previous message
nbarnard is currently offline  nbarnard
Messages: 1
Registered: December 2010
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Junior Member
I am looking for a php/mysql program that will automatically send an
email to the user acknowledging the request and to an agent based on
one of many categories in their profile and the users profiles
(previously created). The email should have an option for the agent to
accept or decline the request and then an email sent to the next agent
in the cue. It is very much like a ticket tracker, but automated
transfers.

Please feel free to ask more questions. Thank you.
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