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Re: PHP code for automated tracking [message #171142 is a reply to message #171140]

Mon, 27 December 2010 17:27

Jerry Stuckle
Messages: 2598
Registered: September 2010

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Senior Member

On 12/27/2010 11:18 AM, nbarnard wrote:
> I am looking for a php/mysql program that will automatically send an
> email to the user acknowledging the request and to an agent based on
> one of many categories in their profile and the users profiles
> (previously created). The email should have an option for the agent to
> accept or decline the request and then an email sent to the next agent
> in the cue. It is very much like a ticket tracker, but automated
> transfers.
>
> Please feel free to ask more questions. Thank you.

This sounds pretty specific - and not something you're likely to find
off the shelf. I'm afraid you're going to have to write it yourself.
The bright side is it doesn't seem to be overly complicated and
shouldn't be that hard to do.

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Jerry Stuckle
JDS Computer Training Corp.
jstucklex(at)attglobal(dot)net
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[Message index]

		PHP code for automated tracking By: nbarnard on Mon, 27 December 2010 16:18
		Re: PHP code for automated tracking By: The Natural Philosoph on Mon, 27 December 2010 16:58
		Re: PHP code for automated tracking By: Jerry Stuckle on Mon, 27 December 2010 17:27
		Re: PHP code for automated tracking By: Captain Paralytic on Mon, 27 December 2010 19:08
		Re: PHP code for automated tracking By: Erwin Moller on Tue, 28 December 2010 09:49
		Re: PHP code for automated tracking By: The Natural Philosoph on Tue, 28 December 2010 11:30
		Re: PHP code for automated tracking By: The Natural Philosoph on Tue, 28 December 2010 11:30

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