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Re: PHP code for automated tracking [message #171148 is a reply to message #171144] Tue, 28 December 2010 09:49 Go to previous messageGo to previous message
Erwin Moller is currently offline  Erwin Moller
Messages: 228
Registered: September 2010
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On 12/27/2010 8:08 PM, Captain Paralytic wrote:
> On Dec 27, 4:18 pm, nbarnard<nmbarn...@gmail.com> wrote:
>> I am looking for a php/mysql program that will automatically send an
>> email to the user acknowledging the request and to an agent based on
>> one of many categories in their profile and the users profiles
>> (previously created). The email should have an option for the agent to
>> accept or decline the request and then an email sent to the next agent
>> in the cue. It is very much like a ticket tracker, but automated
>> transfers.
>>
>> Please feel free to ask more questions. Thank you.
>
> Is it a snooker, billiards or pool cue?

If it is billiards, I'll help him. :-)

Erwin Moller

--
"There are two ways of constructing a software design: One way is to
make it so simple that there are obviously no deficiencies, and the
other way is to make it so complicated that there are no obvious
deficiencies. The first method is far more difficult."
-- C.A.R. Hoare
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