| FUDforum 2.7.5RC2 [message #31750] |
Tue, 16 May 2006 13:03  |
Ilia
Messages: 13241
Registered: January 2002
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Here goes RC2 of FUDforum 2.7.5, the release is a little sooner then expected but there were a few annoying bugs in RC1 that I wanted to have resolved as soon as possible.
The changes found in this release are as follows:
- On the tree view update the read/unread icon when changing messages.
- Rename FAQ to Help
- Display success message on password reset.
- Make sorting by message start from descending order on the user list.
- Make list maker for message posting be based on JavaScript (much faster)
- Fixed smiley insertion from the "all smileys" pop-up window for Safari
- JavaScript cleanup (removed dead code and simplified existing one).
- Fixed tree view for IE
- Fixed archive reading bit for installer and upgrade script on PHP 5.1.0+
- Fixed a possible query failure when moving a topic from and to the same forum
- Fixed problem caused by partial page loading on the post page.
FUDforum Core Developer
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| Re: FUDforum 2.7.5RC2 [message #31783 is a reply to message #31763] |
Thu, 18 May 2006 01:17  |
BobB
Messages: 165
Registered: April 2005
Location: Tucson, AZ
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| naudefj wrote on Tue, 16 May 2006 22:52 |
It is "Help" in a FAQ format. Problem is that non-technical users generally don't know what a FAQ is.
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If it's in a FAQ format, it's a FAQ. FAQs are among the most common things on the Internet. Anyone who doesn't know what a FAQ is probably shouldn't be trying to use web forums.
I'm sorry, but I just don't see how this is an improvement. Have there been requests to make this change? If not, then why change it? It just makes no sense to me.
[Updated on: Mon, 22 May 2006 20:21] Report message to a moderator |
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| Re: FUDforum 2.7.5RC2 [message #31798 is a reply to message #31796] |
Thu, 18 May 2006 18:59 |
BobB
Messages: 165
Registered: April 2005
Location: Tucson, AZ
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| JamesS wrote on Thu, 18 May 2006 11:26 |
It is a very good change. Most users don't think to look for answers in a FAQ list (I know, but it is true). Changing to "Help" gives the user a clue.
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I've been creating web sites for 12 years. I've always had FAQs on them. To my knowledge, the terminology has never confused anyone. My users are not that clueless.
But fine, I just will not do the upgrade. I haven't done one since version 2.7.1. Why? Because it means hours of work. I've done a lot of modifications, and I have to re-do each and every one if I upgrade the software. I have to go back and forth between the backup directory and my list of mods to see if I can just upload my modified file or if I have to edit that file again if it's been changed. I have to do this with EVERY file that's either on my list or in the backup directory. I also have to re-upload all the icons I've replaced. It's a huge pain, and the risk of breaking something in the process is great.
It's just not worth it.
[Updated on: Thu, 18 May 2006 19:03] Report message to a moderator |
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| Re: FUDforum 2.7.5RC2 [message #31837 is a reply to message #31836] |
Sat, 20 May 2006 01:11 |
BobB
Messages: 165
Registered: April 2005
Location: Tucson, AZ
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| prodos wrote on Fri, 19 May 2006 17:29 |
I think this would be a useful change.
I know that many people do understand what FAQ means. But these people are not disadvantaged by changing the term from "FAQ" to "Help".
Of course, another alternative is to change the term to "Help/FAQ" but I think just "Help" is adequate.
Those of us who are very familiar with using the web can often forget how confusing some of the commonly used terminology can be for newbies.
Even the term "Register" can be confusing. It is unclear for some because they confuse it with "Login". I have changed "Register" on several of my FUDForum message boards to read "Register/Join".
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It's impossible to completely idiot-proof anything on the Internet.
I do use classified software that has "FAQ/Help" as the link. This might be the best way to go here.
I've argued this point enough. It makes no sense to me, but do what you think is best. I won't be changing mine. There's an old American saying that goes, "If it ain't broke, don't fix it".
[Updated on: Sat, 20 May 2006 01:19] Report message to a moderator |
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| Re: FUDforum 2.7.5RC2 [message #31839 is a reply to message #31838] |
Sat, 20 May 2006 01:39 |
BobB
Messages: 165
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Location: Tucson, AZ
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| JamesS wrote on Fri, 19 May 2006 18:21 |
It also makes better UI sense. When you want to know something about a feature of something like Word you don't click on the "FAQ" menu do you?
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No, because there isn't one.
To me, FAQ and Help are two different things with different meanings. Help implies a set of instructions or tips for use, while FAQ implies exactly what it is, answers to Frequently Asked Questions. As I said in my first post on this, I wrote my own Help file which is actually a Help file. A FAQ by any other name is still a FAQ. Calling it something else is misleading, in my opinion. Won't this cause confusion rather than alleviate it? Experience users know the difference. What about them, the majority of users?
Wouldn't it be better to add a Help file instead of calling a FAQ a Help file? If someone want to know how to use the forum, they'd go to the Help file. If they have questions, they go to the FAQ.
Another thing I've done was to create a "Web Forum How-To" forum. It has topics on the basics of forum use, like posting, replying, quoting, uploading files, attachments, etc. Then, if something new comes up, it's very easy for me to add a topic. If someone has a problem that's addressed in that forum, I just point them to it. Works great for me.
[Updated on: Sat, 20 May 2006 02:15] Report message to a moderator |
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| Re: FUDforum 2.7.5RC2 [message #31843 is a reply to message #31750] |
Sat, 20 May 2006 04:06 |
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JamesS
Messages: 275
Registered: July 2002
Location: Atlanta, GA
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Since you are still going on about it...
FAQ and Help are essentially synonomous in this situation. However, context plays a big factor. On most websites that have a forum a FAQ is already available that deals with questions asked about the site or the companies business. When confronted with two FAQ links, which one should the user click on? It wouldn't make sense for the site to rename their "FAQ" link to "Help" because that isn't what their FAQ is. Their FAQ is literally a list of frequently asked questions. The forum's "FAQ," or "Help," link is about how to use the forum and what does what. It is written in a FAQ form, but it is essentially a help "file" for the forum software. But "FAQ" does not impart that, it imparts something different (whether you agree or not).
Now, you seem to have taken offense to this way of thinking because you don't like that you would have to change yet one more thing if you decided to upgrade your forum. I agree that "User CP" can be ambiguous. Especially if you ask someone to guess its meaning without context. But you could suggest it be changed in a little less arrogant manner.
[Updated on: Sat, 20 May 2006 04:06] Report message to a moderator |
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| Re: FUDforum 2.7.5RC2 [message #31844 is a reply to message #31843] |
Sat, 20 May 2006 04:16 |
BobB
Messages: 165
Registered: April 2005
Location: Tucson, AZ
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| JamesS wrote on Fri, 19 May 2006 21:06 |
Since you are still going on about it...
FAQ and Help are essentially synonomous in this situation. However, context plays a big factor. On most websites that have a forum a FAQ is already available that deals with questions asked about the site or the companies business. When confronted with two FAQ links, which one should the user click on? It wouldn't make sense for the site to rename their "FAQ" link to "Help" because that isn't what their FAQ is. Their FAQ is literally a list of frequently asked questions. The forum's "FAQ," or "Help," link is about how to use the forum and what does what. It is written in a FAQ form, but it is essentially a help "file" for the forum software. But "FAQ" does not impart that, it imparts something different (whether you agree or not).
Now, you seem to have taken offense to this way of thinking because you don't like that you would have to change yet one more thing if you decided to upgrade your forum. I agree that "User CP" can be ambiguous. Especially if you ask someone to guess its meaning without context. But you could suggest it be changed in a little less arrogant manner.
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You can please dispense with the personal insults. It is uncalled for.
You assume I asked about UserCP in no context, but you are wrong in that assumption. I explained the exact context.
I am not taking offense, I'm only suggesting that this is a very bad idea. If you like it, fine, go with it. Good luck.
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