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Problems with Email Alerts about Forum Replies [message #37741] Tue, 19 June 2007 22:31 Go to previous message
JeffWalkowski is currently offline  JeffWalkowski   United States
Messages: 4
Registered: June 2007
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We use FUDForums for the members of our non-profit professional association to communicate with each other.

For all of our other web-based needs, we use Affiniscape - a packaged web solutions for organizations like ours. We switched to Affiniscape last Fall. ...

When a member receives an email alerting him/her that someone has posted a reply to their earlier post, the link in the email no longer takes them directly to the response unless they are already logged into the Forum. Previously, if they are not already logged on the to Forum, the link would take them to a sign-in page, and then directly to the new post. Now it takes them to an error message and then, when they do log on, to the Forum Home, rather than to the specific post.

We think there is a "break" in the communication between the Forum and the Affiniscape system, but we don't know how to begin investigating this. Please help.

[Updated on: Tue, 19 June 2007 22:31]

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